Complaint Cell

Customer Service & Complaints Management Cell

If you have any COMPLAINT / SUGGESTION, Please contact our “Customer Service & Complaints Management Cell (CS & CMC)” at

Silver Tower, Level 6, 52 Gulshan Avenue, Gulshan-1, Dhaka -1212.

1. Name of the Executive : Md. Abdul Ahad, ACA
Assistant General Manager
Phone : +88-02-8837820-21, Ext- 104, +88 01788 888418
Fax : +88-02-8837822

2. Name of the Executive : Ms. Nafisa Jareen
Senior Manager & Head of Human Resources
Phone : +88-02-8837820-21, Ext – 105, +88 01788 888418
Fax : +88-02-8837822

Complaint Cell